📜 Terms & Conditions

Welcome to WBB Glow. By accessing and using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before placing an order.

1. General

WBB Glow reserves the right to modify, update, or change these Terms & Conditions at any time without prior notice. Continued use of our website constitutes acceptance of any changes.

2. Product Information

• We strive to provide accurate product descriptions, images, and pricing.
• Actual product packaging or appearance may vary from images displayed on the website.
• Product availability is subject to stock status.
• We reserve the right to discontinue any product at any time.

3. Pricing & Payment

• All prices are displayed in Bangladeshi Taka (BDT).
• Prices may change without prior notice.
• Orders will be processed only after successful confirmation.
• We reserve the right to cancel orders in case of pricing errors or suspicious activities.

4. Order Confirmation

• Placing an order does not guarantee acceptance of the order.
• Our team may contact customers for order verification before processing.
• Orders may be cancelled if customer information is incomplete or cannot be verified.

5. Shipping & Delivery

• Delivery timelines may vary depending on location and courier operations.
• WBB Glow is not responsible for delays caused by natural disasters, strikes, transportation issues, or circumstances beyond our control.
• Customers must provide accurate delivery information to avoid delays.

6. Return & Refund Policy

• Customers must inspect products upon delivery.
• Claims regarding damaged, defective, or incorrect products should be reported within 24 hours of receiving the order.
• Products must be unused, unopened, and in original packaging to qualify for returns where applicable.
• Refunds, replacements, or store credits will be processed according to our Return & Refund Policy.

7. Customer Responsibilities

• Customers must provide accurate personal and delivery information.
• Customers agree not to misuse the website or engage in fraudulent activities.
• Any misuse may result in suspension or cancellation of orders and accounts.

8. Intellectual Property

All content on this website, including text, graphics, logos, images, product descriptions, and design elements, is the property of WBB Glow and may not be copied, reproduced, or distributed without written permission.

9. Limitation of Liability

WBB Glow shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products, website, or services.

10. Privacy

Customer information is collected and used in accordance with our Privacy Policy. We are committed to protecting your personal information and maintaining confidentiality.

11. Right to Refuse Service

WBB Glow reserves the right to refuse, cancel, or limit service to any customer at our sole discretion, particularly in cases involving fraudulent activities, abuse, or violations of these Terms & Conditions.

12. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of the People's Republic of Bangladesh.

Last Updated: June 2026